purplehyssop
Level 2

Payments

I need to refund a customer who paid with a credit card back to his card. The transaction was on Friday and today is Tuesday and the transaction does not show in the merchant account to do a partial refund. There is no way to do it IN Quickbooks Online. So frustrating. I made an error and I can't get my customer's money back to him for almost a week.

 

Judy QS