KimberlyS
Moderator

Payments

Indeed, recovering your funds is vital, as every cent matters, Alex. I'm here to guide you on reaching the appropriate support so you get the necessary help in addressing your concern.

 

Since the Community is a public forum, we're unable to dig deeper into your account to thoroughly check this matter for security purposes. Therefore, I recommend contacting our payments support team for assistance. They have all the essential tools and expertise to perform all the crucial measures to release your funds. They can also raise a ticket for investigation once the needs arise.

 

In your case, as you can no longer access your QuickBooks Online account, you can connect with our support through this page: Chat with us.

 

Also, ensure getting in touch with them from Monday to Friday at 6 AM-6 PM PT so you can reach them accordingly.

 

Alternatively, you may call them directly by going to the QuickBooks Payments section to locate their contact details: Contact Payments Support.

 

Moreover, reviewing this material allows you to gather more details about QuickBooks Payments, which can answer questions when managing and processing your funds: QuickBooks Payments FAQ.

 

We're here to back you up if you have other queries about recovering or managing your funds in QuickBooks Online. Just leave a reply below and tag us in the Community.