i am now 20min into the tedious process that customer service is and currently pondering if life is worth it the torture that is the hold music played by Intuit. I do not doubt the little jazzy ditty was developed with that specifically and I think that should be investigated. And as should have been expected the supervisor washed her hands stated the money went out Friday and if I don't have it it is my banks fault. The system is set up to delay over weekends and that is in appropriate. The batch goes out just after the cutoff time adding an unecessary delay which pushes the funds back the result of this is an invoice paid May 22nd site in intuits accounts for 5 days. This is wrong. It doesn't not have to process out like that. It is not unreasonable to expect for the fee I am paying that the batch process goes out before the cutoff time say I the morning and not afternoon. I pay a hefty processing fee and expect something of value for that fee. Processing batch payments after the cutoff time does not the ave any value and is unethical business practice.
