Payments
Let me share some details on why the "Apply to accept online payments" message appears when creating an invoice, upsellhater.
The accept online payments pop-up message appears when creating and sending an invoice if you have an active account for QuickBooks Payments or if you sign up for this payment feature. Aside from the recommended solution provided by my colleague, we'll need to make sure the Accept online payments option is not activated on the Invoice payments page. Here's how:
- Go to the Gear icon on the top menu.
- Click Account and settings.
- Go to Sales and choose Invoice payments. Then, ensure this is not activated.
- Press Save and Done.
Once done, try creating an invoice again and make sure the Payment method is off.
If the same thing happens, I'd suggest contacting our Merchant Services Support Team to turn off your QuickBooks Payments (if you want to stop using the online payments feature). They can help you disable the online payments option entirely and stop the pop-up message to appear in the program.
I'm adding this article to learn about personalizing the sales forms you send to your customer for future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online.
If you have any other questions or concerns related to managing your customer invoices, please don't hesitate to let me know. I am here to assist you. Take care always.
