This is my issue as well. It seems all the QB Pro responses are generic & canned. The new update is causing major headaches for our accounting as we have to go in an manually adjust the file name where as before the update there was no issue at all. This is a bug and until QB takes ownership of it we will, it seems, be given advice that doesn't work but satisfies the ticket request for QB as having answered it.
Furthermore when you hit print & download it takes you to an entire new window with just the invoice and you have to hit the back button to go back to the invoice whereas previously it all stayed within the QB window and could easily print or download. I can't tell you how many times I've accidentally closed the tab out and then I have to log back in and set everything back up again.
This is a bug and until QB takes ownership of it we will, it seems, be given advice that doesn't work but satisfies the ticket request for QB as having answered it.
I hope they fix this soon.
