WhiteCar
Level 2

Payments

Yup, I just want to be able to plug a card reader into my computer and accept payments at my desk (you know, like how I've been doing it for the past 15 years). But starting Monday this week (April 22nd, 2024) the Payments screen in QBO has changed and the button for "Swipe Card" is now gone, effectively making my trusty Magtek reader obsolete. This has forced me to have to key in card payments all week and pay the higher rate while I wait for the QB card reader to come in. And now with QB's reader, I have to pull out my cell phone to accept payments. Not a very professional look to my customers closing out $30k+ invoices.

 

I'm extremely disappointed in Quickbooks for prioritizing mobile payments and leaving at-office customers out to dry. I've been a customer of Quickbooks/Quickbooks Payments for over 15 years and this is what I get?