Mercusa
Level 1

Payments

My subscription expires at the end of the month, it is set up for automatic renewal. I received a call today from a man stating my credit card had expired, which it did. He had my name. the last 4 digits of the credit card and verified the account by him giving me the account number. He then offered a 3 year subscription for the cost of 2 years. I agreed so he sent an invoice with a payment link. He said not to use the "Review and pay" link but under that there was an easier way to pay at https://pay.airwallex.com/sggva9wlkf42. I told him I would pay and hung up.

I then went to Help in QuickBooks and requested a call back. It was very good that I did because it was a scam. The agent told me it did come from a valid email address which is @notifications.intuit.com but the call was a scam. We did a Glance Screen Share so she could see the email.

They do not offer 3 year subscriptions, only 1 year. And, the payment would have been directly to Intuit. She is reporting this to the Intuit fraud department.

It is very concerning that had all of our company Intuit information.