So BEFORE I agreed to take credit cards and Ach payments I was told by a QB rep that they could help me set up automatic convenience fees, now from what I’m reading this isn’t true. I feel like I was misled and scammed because QBooks is still profiting from the fees and I’m losing out on the fees, which add up to a substantial amount for my company now. We already sent out a email blast telling our clients this would be available, and looking at the conversations this (processing fees) has been a concern with many people dating back to at least 2022. If QBooks really wanted to resolve this they would have done so by now. Maybe we should all be given a discount on our monthly fees or would QBooks prefer loosing customers to a service that has figured this out for their customers already?
