I appreciate your detailed explanation and the scenario you've outlined regarding chargebacks in QuickBooks Online (QBO). MK12341. I'm here to share insights about this.
We can create a bank deposit in QBO to accurately record the $100 refund received back into your account.
Here's how:
- Navigate to +New and then choose Bank Deposit.
- Choose the account you want the fund to be deposited.
- Tick the box next to the payment you received under Select the payments included in this deposit.
- Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
- Select Save and close or Save and new.
You can check this article for more information: Record and make bank deposits in QuickBooks Online.
Once done, you can now proceed with reconciling your account.
Feel free to leave a reply if you require further assistance with recording chargebacks in QuickBooks. I'm always here to help. Have a great day!
