MK12341
Level 1

Payments

Hello,

 

Can you specify how to handle and record a deposit that is received after winning a Chargeback?

 

I have a customer dispute 5 payments mistakenly, all of the 5 payments have been received back after winning the disputes, can you specify how to handle such a transaction, currently I have recorded them by choosing accounts receivable and selecting the Client name, such I add payment a again and mark the receipts against such receipts?