ChristineJoieR
QuickBooks Team

Payments

I got you, Patrick. I understand your challenges concerning your funds, and I know how crucial this topic is. With that, I'll provide the steps for contacting our support team in QuickBooks Online. 

 

I urge you to call our QuickBooks Payments support team so they can further assist you on reviewing you account and see what they can do on how to get your funds as soon as possible. Furthermore, they are the ones that can open your account in a private environment. 

 

Please see the steps below:

 

  1. Log in to your account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

For your convenience, here are the support hours for different QuickBooks Online plans:

 

Plus, Essentials, Simple Start:

 

  • Monday to Friday: 6 AM to 6 PM PT
  • Saturday: 6 AM to 3 PM PT

Advanced:

 

  • Support is available anytime, any day.

 

The Community is here for you 24/7 on the clock. If you need to drop your additional comments, notify us below. Keep safe.