coloradoglasstin
Level 1

Payments

There is no way to use quickbooks online with a desktop or laptop and use anything other than a card swiper.  Why Quickbooks does not allow to use the regular card reader that they sell with chip reader is beyond me.

 

I too would like to use Quickbooks online with the credit card reader that Quickbooks GoPayments uses, but I can't.

 

So I  do not use Gopayments anymore because I cannot add any customer information except the customer name and emal when, and then it dosen't even save the email address I sent the receipt to.  using Go Payments.  The only way I can add all customer information ( address, phone number, email address or anything else I feel is important) is using Quickbooks Online.  

The only answer I get from Quickbooks GoPayment is, after I run the transaction open up Quickbooks online and add the customer info that way. (what a waste of time)

The problem is I don't carry my laptop all the time when I am in the field.  So how on earth am I able to add customer info when I am using the Quickbooks GoPayment app without literally writing it down on a piece of paper???????????????????????????? After all isn't the point of all this tech stuff to cut down and make it easier than writing down everything???