Payments
Warm greetings, EBC2024. I understand you'd like each product to appear on a separate line when you print your invoices.
Typically, the products are listed once per line when you print your invoices. The bold indicates the product name and the name below is the description.
See the attached screenshot for reference:
Let's review your product items first to see if a description has been added. Once you verify that you haven't added one and the duplicate is still showing when you print the invoice, let's open your QuickBooks account in a private window to rule out browser-related issues. Here are the keyboard shortcuts:
- Google Chrome and Microsoft Edge: Ctrl+ Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Return to your browser to clear your cache if a duplicate does not appear. Occasionally, the accumulated cache and cookies in the system can become outdated or corrupted, leading to unexpected behaviors. You can also switch to other installed supported browsers, which is a good alternative.
Additionally, ensure that your Adobe is updated. Most printing issues can be resolved by updating Adobe Reader/Acrobat to the latest version or repairing their Adobe installation.
On the other hand, the description will be listed below the product name if the Include description is ticked. If you want the information to show in another column, here's how:
- Hover to the Gear icon, then select Custom form styles.
- Click the Edit in the Action section and select Content.
- Click the body column, untick the Include description, then tick the Description.
- Hit Done.
Now, let's open the invoice you'll want to print:
- Hover to Sales, then select Invoices.
- Look for the invoice you want to print, then click Edit.
- Click Design and choose Standard.
- Click Save, then select Print and download.
Attached is what your printed invoices will look like.
For future reference, if you've received a payment from your customer, it's important to record it in QuickBooks. It will mark the invoices as paid and will make it easier for you to track your outstanding and paid invoices.
You can click the reply button and enter your response whenever you need further assistance managing your invoices and products. I'm always here to help you.
