I've checked everything and made sure the settings are as required, but I still cannot turn on Bank Transfer for specific customers. I don't want it on for everyone. I have certain customers that I have to remember to manually turn that option on for with each invoice and sometimes I forget, so it would be nice if this worked. I've read that turning it on once will be saved for each future invoice, but it does not. Once I turn the option on by clicking the button on the invoice, the customer can pay from their end and we get the payment via QBO, but why can't I set this as a default by customer? I check and "online invoice" is turned on as required. When I go to a customer's profile, and select the drop down for "Primary payment method", nothing comes up. Would love it if someone could help with this. Calling customer service has turned into a time drain with people I cannot understand on the phone.
