ShyMae
QuickBooks Team

Payments

I recognize everything you've done to get your checks to print correctly, @LeMild. I understand how challenging it is when things don't work as expected, but we'll keep working on it to fix this. 

 

It is indeed possible to have all your checks printed accurately. Most printing issues can be resolved by updating their Adobe Reader/Acrobat to the latest version or repairing their Adobe installation. 

 

You'll need to repair your Adobe installation if you've updated to the latest Adobe Reader/Acrobat version and it hasn't fixed the issue.

 

  1. Close Acrobat/Reader and all open web browser windows.
  2. Select the Start button at the bottom left of your screen.
  3. Type Control Panel, then press Enter.
  4. Select Programs and Features.
  5. Select Acrobat or Adobe Reader, then Uninstall/Change.
  6. In the Setup dialog box, select Next.
  7. Select Repair, then Next, and choose Install.
  8. When the process is complete, select Finish and restart your computer.

 

Now, print your checks once again. 

 

If the issue persists, I recommend contacting our technical support team. They possess the necessary expertise to address your concerns thoroughly. Rest assured that, if deemed necessary, they will refer the issue to our engineering department for a more in-depth resolution.

 

To reach our support team:

 

  1. Hover to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Type a short description of your issue and concern in the box provided, then click Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and select Continue.
  6. Select Have us call you.

 

Moreover, if you want to generate a detailed information of your company's payroll expenses, including employee salaries, bonuses, and taxes, you can run a payroll report in QuickBooks Desktop.

 

You can return here whenever you need assistance printing checks in QuickBooks Desktop. Rest assured that I'm always here to support you.