Hello there, Chelle13.
I'll provide insights on when to use the Receive payment and Deposit in QuickBooks. This way, I can ensure you can organize your sales data to keep your records accurate within the program.
QuickBooks provides several options for managing invoice payments. When a payment is manually received, paid in person, or made over the phone, you can record it directly in the Receive Payments section. Once the transaction has been received via bank deposit, you can apply it as an invoice payment. However, in either case, you always have to visit the Receive Payments page to link the invoice to a payment.
On the other hand, once you manually record the invoice payment and post it to Undeposited Funds to mark the entry as paid, you have to go to the Make Deposit section after the process. This is done to view all the payments in the UF account and deposit them all to a specific bank account to show up in your banking transactions.
In case you need details on different ways you can track customer transactions in QuickBooks Desktop, you can read this article: Get started with customer transaction workflows in QuickBooks Desktop.
Feel free to drop a comment if you still need assistance managing your customer payment and other QuickBooks transactions. I’ll be around to help and make sure this is taken care of for you, Chelle13.
