JamesAndrewM
Moderator

Payments

Hello there. Thanks for getting back to the thread for clarification. I'm more than happy to share information to help clear up any confusion you may have. 

 

Rainflurry is correct. When a payment appears in the Undeposited Funds section, and if that is a duplicate transaction, it's important to delete both invoice 126 and the payment. Therefore, to address a duplicate transaction, both the invoice and the payment need to be deleted.

 

I'm adding these articles you can use in the future:

 

 

Feel free to ask any questions you need clarification on, and I'll do my best to assist you. We're available 24/7. Have a great day ahead!