Sailah
Level 2

Payments

Funny because all I see QB employees do is spend time here placating paying users with the same "send us feedback" BS and it never happens.  Every "improvement" is a step back.  Nothing about this new invoicing feature is an improvement.  There was nothing wrong with what we all were well used to in the old invoicing.  Everything I needed was right there.

 

I could select ship date, add UPS and Tracking info, see when customer viewed invoice and then set up annual recurring invoice for the annual subscriptions I bill.  It's now more clunky and extra steps.  I guess if I was going for job security at Intuit I would just keep breaking things so there was always something to fix.

 

Not going to bother replying after this, it's clear we are just dealing with AI chatbots in the comments.  Hopefully this helps someone else.

 

I'll spend my time looking for alternatives to QB that gives me what I want without the headaches.