Bryan_M
QuickBooks Team

Payments

We hear you, @Gigitarheel.

 

I understand how important to be updated on where our funds are after we deposit them into our QuickBooks (QB) Checking account. Allow me to share info about depositing from external banks and direct you to the best help possible.
 

On average, it takes about 3 business days to move money from an external bank account to QB Checking. Check out this article for more details: QuickBooks Checking FAQ.

 

To check your account deposit, I recommend contacting Merchant Live support. Their resources were equipped to pull up your account in a safe environment and check the progress of your deposit.

 

Here's how: 

 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help (?) icon at the top right.
  3. Select or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Click Start a chat with a support expert.

 

If you're using QB Payments alone, click this link to connect with our live support:  Chat with us

 

Their live supports are available Monday to Friday, 6 AM to 6 PM PT.

 

To get answers to frequently asked questions about QB Checking, feel free to read this article: QuickBooks Checking FAQ.

 

For more queries about managing your QB Checking deposits, click the reply button below. I'll respond as soon as possible. Take care always.