I can assure you that there is nothing to be nervous, bae1bae1.
In the meantime, we don't have other options we can provide unless the suggested solution is performed.
Using the Verify Rebuild tool in QuickBooks Desktop (QBDT) is generally not something to be scared of. It can be a helpful tool for troubleshooting and resolving data integrity issues within your QuickBooks company file. However, it is important to exercise caution and follow best practices when using this tool. Here are a few considerations before proceeding:
First, back up your company file. Before making any changes to your books, it is crucial to create a backup. Doing so ensures that you have a copy of your data in case any issues arise during the process.
Here's how:
- Go to the File menu and select Switch to Single-user Mode.
- Click the File menu again and hover over Back up Company. Then select Create Local Backup.
- In the window, select Local Backup and then Next.
- In the Local Backup Only section, select Browse and choose where you want to save your backup company file.
- It runs a test to ensure your backup file is in good shape before saving.
- When you're ready, select OK.
- Select Save it now and Next.
Next, make sure the program is updated to the latest release. This way, you have the latest features and product improvements. If unsure, here's how to check:
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1) to open the Product Information window.
- Check your current version and release.
I've listed the available current versions for your QuickBooks Desktop:
To download the update, please see this article:
- Go to Help and select Update QuickBooks Desktop.
- Click Update Now, then Get Updates.
- Close and reopen QuickBooks to install it again.
Once done, you and your IT can start verifying and rebuilding your data to fix the net terms of your invoices. For detailed guidance, please refer to the steps shared by my colleague. You can also browse this article for reference: Verify and Rebuild Data in QuickBooks Desktop.
If you're still hesitant, I suggest contacting our QuickBooks Support Team to help you fix the issue. They have tools to access your account and ensure this gets sorted out.
Rest assured that we are here to support you throughout the entire process. We will closely monitor this thread to ensure that you receive all the assistance you require.
