Payments

Hi there, @Sy29.

We can see how having the option to disable automatically fill details in the Ship To field inside the invoice in QuickBooks Online (QBO). As we thoroughly check here in our system, it's still unavailable. It's best to send a feature request to our Product Development Team so they can carefully evaluate your suggestions and consider implementing them in future program updates. We'll write down the steps to help you proceed:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Select Feedback and then enter your comments or product suggestions.
4. Once ready, click Next to submit feedback.

We'd recommend checking these handy articles to help you manage invoice payments, create personalized sales forms, and keep track of your transactions inside QBO:

• Record invoice payments in QuickBooks Online.
• Customize invoices, estimates, and sales receipts in QuickBooks Online.
• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

The Community Team is willing to assist if you have any other QuickBooks-related concerns. We can also help you if you have tasks you'd like to perform inside your company file. Visit us anytime or comment below, and we'll be there. Stay safe!