No, I have also spent over a half hour on the phone with support twice and they don't even seem to understand what I am talking about. I even shared my screen with the technician, and I finally gave up.
The checks still look stupid, but I did remove the First and last name and the company name but the company name still shows up twice but at least the address shows now. As long as I have the "Name to print on checks" correct then it just shows up twice.
If anyone finds an answer, please let me know. I have been printing our checks the exact same way for over five years, so I take offense when Intuit support implies, I'm doing something wrong! And no clearing "my cache" does nothing for this issue!
