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Payments
I am also having this issue with one client. QBO has been saying for months that this client's email is bouncing but the client assures me that they are receiving the invoices. I can confirm that they are viewing them. Currently, this is happening with only one client who recently updated their email address. I do not know if this contributed to the issue. I hope this gets resolved soon. Please update the description of this thread as "Under Investigation" not "Solved."