I appreciate the additional details you've shared, @dukexm.
I've updated my answer to this in my first reply. You'll have to create an expense transaction to link both Credit Card Credit and Vendor Credit transactions to remove the Unapplied Cash Bill Payment Expense account under your Profit and loss report.
But before that, you'll need to update your Credit Card Credit transaction by following the steps below:
- From your Profit and Loss report window, click the Unapplied Cash Bill Payment Expense amount (1000).
- You'll see the Transaction Drilldown Report. Select Credit Card Credit.
- Change the Category details to Accounts Payable account only. No other accounts or items are included in this window.
- Ensure the refund goes to the Credit Card account from the Bank/Credit account field.
- Hit Save and close.
Then, you can follow my first reply to link the Credit Card Credit and Vendor Credit transactions. After that, rerun the Profit and Loss report to see if it removed the Unapplied Cash Bill Payment Expense account.
I've included some links that can help you later enter bills and expenses and how to match them with your banking transactions in case you connected your online banking in QBO:
Please let me know if you need more assistance aligning migrated transactions or other concerns with QBO. I'm still here to help, as always. Take care.
