Indeed, it is possible to cancel online bill payments, @Belinda_OIW.
However, before I guide you through the cancellation process, let's make sure that you are within the appropriate timeframe.
- A bill payment, created through Bill Pay powered by Bill.com before 3 PM PT, can be canceled until 4 PM PT on the banking day before the Process Date.
- A bill payment, created through Bill Pay powered by Bill.com after 3 PM PT, can be canceled until 6 PM PT on the banking day before the Process Date.
If you're sure that you're in the correct timeframe, you can now proceed to cancel. Let me guide you through the process for a seamless experience:
- In your QuickBooks Online (QBO) account, go to the Get paid & pay tab.
- Click Vendors (Take me there), then Pay bills online.
- Select the Sent payments tab.
- Locate the desired payment.
- Select Track status on the desired payment.
- Click Cancel Payment.
- You'll be asked if you're sure you want to cancel the payment. Select Yes to confirm.
For detailed information, kindly visit: Overview of Bill Pay powered by Bill.com
Additionally, it might be beneficial for you to take a look at this article, which provides information on the application of vendor credits in Online Bill Pay, which is powered by Bill.com: Applying vendor credits with Bill Pay powered by Bill.com.
Keep me posted if you have additional questions about expenses, running reports, or other QuickBooks-related matters. I'm available around the clock and ready to provide assistance.
