Hello, YPWW.
I've checked with my tools and found out that there is an ongoing investigation about Email reminders sent for previously paid invoices. Don't worry, our team of software engineers is working diligently to investigate the root cause of this problem. They are employing all available resources and expertise to identify the underlying issue and implement a prompt solution.
We completely understand how valuable your time is, and we are dedicated to resolving this issue as quickly as possible. Our top priority is to restore the full functionality of QBO so that you can access all the necessary features and tools to ensure the success of your business. Rest assured that we are doing everything possible to resolve this matter urgently.
In the meantime, for those affected by Email reminders sent for previously paid invoices, please don't hesitate to reach out to our Customer Care Team. They will be able to add you to our list of affected users so that you can stay updated on our progress, keep you in the loop, and deliver updates as soon as they become available.
Here's how to reach out to us:
- Click the (?) Help icon.
- Choose Talk to a Human.
- Enter your concern and press Enter.
- Hit, I still need a human.
- Select Contact Us to connect with our live support.
- Tap Get a callback.
You may want to check about customizing your invoices before sending them to your customers. This helps you create sales forms that match your brand and make it more professional-looking.
We appreciate your patience and understanding as we work diligently to resolve this issue as quickly as possible. If you have any further questions or concerns, please feel free to contact us. Have a great day!
