Thanks for reaching out here today, Owens 1. I've come to share insights to help you and other users enter and process credit card payments.
Since we've received updates that this investigation has already been closed as resolved, and you're still experiencing issues when swiping, we can manually key in and enter your credit card information to process payments as a workaround. This way, transactions will run as intended.
If the error persists, I suggest contacting our QuickBooks Support team to ensure timely assistance and resolution for all users. To do this:
- Go to this link: Chat with us.
- Enter your email address, name, and your concern.
- Click Start Chat.
Moreover, if your customers want to pay you with e-checks or send paper checks, you can still process these checks using your QuickBooks Payments account and record them on your QuickBooks Desktop chart of accounts.
We'll be around whenever you have additional concerns with credit card payments. Just keep us posted in this thread, and we'll ensure to provide further assistance. Keep safe!
