Thanks for joining this thread, EggBend412.
I'd like to ensure we're on the same page, so I can provide you with the correct information about handling vendor credits in QuickBooks Online.
What set of steps above did you follow? What are the transactions you've recorded in your QBO account? Any further details could help us give the best resolution to your concern.
It would also be great if you could include some screenshots so I can better understand it.
I'd appreciate any additional details you can provide. I'll be keeping an eye out for your response on this.
