I am now experiencing issues. I've used QB payments since Aug 22. Same customers and same payment methods pay every month. Now today they are holding/in review 2 of my payments. 1 CC and 1 Ach. Says I will receive an email nothing. Customer Service and Chat have no idea what is going on. The only reason I am given why this happened is " Intuit is a low-risk processor who actively reviews all our their merchants through this process to get to know your business better. For example, this customer could not be who they are claiming to be" Which makes no sense.
Did anyone get their money back after providing the information? How long did it take to receive your email advising you of the issue?
