Hello there, BS0420. I'll direct you to the correct support team to inform you of the swiping credit card investigation progress.
There's no specific link to add you directly to the notification list of the investigation process. However, you'll want to reach out to our Customer Care Team so they can pull up your account securely. They will include your email to receive an email notification once a resolution update is available. You can present this investigation number (INV-89138) to our representative as your reference.
You can contact them by clicking this article and following the detailed steps depending on your product: Contact Payments Support.
Additionally, you can check out this article that contains topics that answer common questions about the Payments feature. This resource will guide you on how to check the funding status, fix card reader issues, payment processing, etc.: Common questions about payments deposits in QuickBooks Online.
You're always welcome to get back to me if you have any other follow-up questions about managing your payment transactions in QuickBooks. Stay safe!
