MirriamM
Moderator

Payments

Hi there, @kfreire.

 

Thanks for getting back to us and providing detailed information when trying to swipe an US based credit card.

 

As I've checked our records, I was able to confirm that there's an ongoing issue with this. I suggest reaching out to our Merchant Team so they can add you to the list of affected users. From there, you'll be notified once this issue gets resolved.

 

You can click the Chat with us link or get the phone number in this article: Contact Payments or Point of Sale Support. Then, go to the QuickBooks Payments section.

 

To answer the most commonly asked questions about how payment deposit works and when they'll get into your bank account, see these articles:

 

 

Post again if you have any other questions. I'm a few clicks away to help. Have a good day!