JaeAnnC, thanks for the reply, that may have answered someones question, but it didn't answer mine. In my question I am asking about an ACH form to send at the request of my customer for them to have permission to direct deposit me, so to receive payments, NOT making payments to others. QB has a link for this, it has been broken for over a year,,, just read thru this thread! I am a new customer to QB and shocked that this has been permitted to go on this long. It is a simple form to a link that is broken,,, is that really so hard to fix? At the very least do you not have it to email you customers???? I also called support today, they walked me thru another method,,, that they 'thought' would work,,, but alas it did not. I am seriously reconsidering my decision to use QB for my business needs. To be told find another source for something that you include in your package but is 'broke' concerns me about what other 'broken' parts this app has and how many times I will have to waste valuable time to go thru a help file that is wrong, support call that cannot help and is well aware of the ongoing problem with no solutions, and now your response that didnt even answer the question that was asked. All this to be told go elsewhere to get my business needs addressed. I have gone elsewhere to find what I needed, so no need to reply, maybe just pass along to someone who might want to fix this.
