Jovychris_A
Moderator

Payments

Welcome to the Community, @kmg4.

 

Regarding your concern, you can log in to your Email and check your Deleted Items/Trash/Spam mail. If you're unable to track them, I suggest contacting your email provider to retrieve the two separate transaction fee messages.

 

Alternatively, you can sign in to the Merchant Service Center to check the Activity & Reports section to see the fees.

 

Here's how:

  1. From Activity & Reports, click on Fees.

     
  2. Adjust the Dates' starting and ending periods.
  3. Click Search.

 

Once done, you can click the Export and Print button to get a copy.

 

Do you also want to review deposits and transactions or update the info you use to sign? Please check this guide: Access and manage your QuickBooks Payments account.

 

Feel free to comment back if you have other payments concern. I'm always here to help. Stay safe always.