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Payments
Welcome to the Community, @kmg4.
Regarding your concern, you can log in to your Email and check your Deleted Items/Trash/Spam mail. If you're unable to track them, I suggest contacting your email provider to retrieve the two separate transaction fee messages.
Alternatively, you can sign in to the Merchant Service Center to check the Activity & Reports section to see the fees.
Here's how:
- From Activity & Reports, click on Fees.

- Adjust the Dates' starting and ending periods.
- Click Search.

Once done, you can click the Export and Print button to get a copy.
Do you also want to review deposits and transactions or update the info you use to sign? Please check this guide: Access and manage your QuickBooks Payments account.
Feel free to comment back if you have other payments concern. I'm always here to help. Stay safe always.