Payments
Thanks for laying out the details of your concern, @Renee7029. I've got some ways to charge your customers for the QuickBooks QuickBooks (QBDT) credit card processing fee.
QuickBooks Payments doesn't have the feature to let your customer pay the processing fee when paying using a credit card. You'll want to create a service or non-inventory item for the fees and manually add it to your invoice as a workaround. Follow these steps to proceed:
- Go to Lists, then select Item List.
- Select the Item dropdown, then click New.
- Choose either Service or Non-inventory for the item type.
- Enter the name of your item. (Example: Processing Fee).
- Fill out the item fields.
- Select Save.
Once completed, add the processing fee as an additional item to your invoice to charge your customers.
Another option is to add negative amounts for the fee together with your transactions when generating the deposit.
While this functionality isn't available, I recommend sending your thoughts to our Product Development Team. Ideas like this help identify the features our customers want the most for consideration in future enhancements. Simply go to the Help menu, select Send Feedback Online, and click Product Suggestion.
You might also want to visit these guides to learn more about payment processing fees:
You can always reply or contact us again if you need anything else about processing payments. We're always here to guide and assist you whenever you need help. Stay safe!
