Thanks for joining the Community and getting involved with this thread, GST_Man.
There's a few things you can check to confirm if an email came from Intuit:
- Intuit will never ask you for your personal information in an email.
- Any link/URL sent by Intuit will always be for an Intuit.com web address.
- Our emails always come from an address that ends with @Intuit.com or @e.Intuit.com.
I'd also recommend reviewing our online security tips to help keep your data safe.
If you've received an email you aren't certain about, you can check our security notices for details of suspicious emails reported by other Intuit customers. Suspicious emails will say they're from Intuit and may ask you to take actions like signing in to your account, providing personal info, downloading "tools", etc. If you've received one of these emails, don't open it or access any of its links. I recommend going to the Intuit Online Security Center for more details on what to do.
All official Intuit websites end in Intuit.com. A few examples include QuickBooks.Intuit.com, e3.Intuit.com, and click.notifications.Intuit.com.
You can report an email you suspect of targeting you for a phishing scam by going to the Intuit Online Security Center and selecting Go to security notices. If you don't see a similar email there, select Report a suspicious email to file a report.
Here's some additional things you can do to protect yourself from a phishing attack:
- Never share your passwords with anyone.
- Confirm you have strong passwords on your computer and any payroll files.
- Install antivirus software and keep it up-to-date.
- Make sure you're using a modern web browser and that it's up-to-date with its latest release.
- Keep your operating system and any critical programs up-to-date with their latest releases/patches. These updates are commonly security-related.
- Don't respond to any emails asking for details about your account(s), password(s), banking, or credit card details.
- Don't open any attachment(s) that claim to be a software update. Intuit doesn't send software updates through email. It's best to never open any attachments unless you know its sender and/or you're expecting an attachment file from them in their email.
I've also included a detailed resource about working with scam emails which may come in handy moving forward: Identify suspicious activity, phishing scams, & potential fraud
Please don't hesitate to send a reply if there's any additional questions. Have an awesome Wednesday!
