ChristineJoieR
QuickBooks Team

Payments

We want you to know that this is not the service we expect you to receive, @KD Tunstall. We understand the frustration of not having this process as anticipated and the significance of getting this fixed as quickly as possible. We will do our best to resolve the issue you encountered. I'll provide the steps for contacting our support team in QuickBooks Online.

 

I encourage you to call our QuickBooks Online support team to assist you further and be able to get ideas on how to connect with Green Dot. Know that they have other tools to utilize and perform this job.

 

Please see the steps below:

 

  1. Log in to your account.
  2. Click the? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Get a callback to connect to us.

 

I'm adding this page if you need other resources that help you manage your profit and loss: Financial reports.

 

The Community is here for you 24/7 on the clock. If you need to drop your additional comments, notify us below. Keep safe.