That seems blatantly false. Our merchant account was closed by quickbooks and we can no longer receive payments deeming quickbooks pointless for us. We haven’t had a customer pay through quickbooks yet and I’ve look THOROUGHLY through the prohibited businesses and actions—which we are/have done neither. Yet, we have open I believe 7 cases working to get this fixed, over a week, and 6+ hours spent on the phone trying to get this fixed. One customer service member in Merchant Services actually screen shared and DELETED our initial account, opened a new account, and we still have the same problem. Our call got disconnected and he never called back(yes he had our call back AND email information) AND we still have the same initial problem. We can’t accept payments and our checking was denied. This issue had “been escalated” twice now and we’ve heard nothing each time this has happened.
