I just spent 1 hour and 20 minutes on the phone with Inuit. Intuit has a problem accepting funds from both Bank of America and Citibank. Lets say for instance that you sign a big life changing contract with a client that you charge $4000/m and the ACH does not go through, you would think maybe next month it will work. So the client pulls out his/her credit card despite the owners instructions to use ACH as the FEEs for a $4000 transaction is $136 x 12 or $1632 per year on top of your fees for the work. This now becomes a liability for you the Intuit user. You are now charging more than the agreed to amount. When the owner audits the report to see that 6 or 7 vendors are charging an extra $12,000 to $20,000 in credit card fees... an investigation starts. The owner now wants a report from accounts payable to audit and determine if there's a cheaper way to get these services. Now the intuit users job is at risk. The work flow that normally should just happen every month is now being looked at and criticized and your job is now at risk. Intuit. Can you please accept payments from Citibank and Bank of America. Its been years. Really.
