Hi there, BT1340.
I agree with, Rainflurry. Let me lay out the steps to record the customer payment.
First, set up a clearing account:
- From the Lists menu, select Chart of Accounts.
- Right click anywhere in the Chart of Accounts page, then select New.
- In the Add New Account window, select the Bank radio button.
- Click Continue.
- You can enter Clearing Account as the Account Name.
- Ensure that the opening balance is set to 0.
- Hit Save & Close.
Second, pay the bill using the Clearing Account created earlier. Here's an article for the detailed steps in paying the bill: Pay bills in QuickBooks Desktop.
You can also pin this article for the complete list of Accounts Payable workflow: Accounts Payable workflows in QuickBooks Desktop.
Feel free to mention my name whenever you have concerns about recording bills.
