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Payments
Hi there, @teamone.
I appreciate the screenshot you've shared, and I'm here to help you with the authorization link.
You'll want to ensure that the information is correct and complete when you sign up for QuickBooks Payments. All the payment method should show in the drop-down arrow when you add or connect them in QuickBooks.
To verify the information and if you need to update, you can follow the steps below:
- Go to the Gear icon⚙ and select Account and Settings.
- Select the Payments section, then click Edit
under Business Owner info. - Edit the information as necessary.
- Select Done.
For more information, see this article: Verify and complete your QuickBooks Payments sign up.
However, if the issue persists, I'd recommend contacting our Merchant Services Team. They have tools that can further investigate this matter and alternative way to get a signed authorization form so you can start processing payments.
To reach them, you can use the chat link or call the phone number in this article: Contact Payments Support.
I'll be sharing these articles that will guide in you in processing payments in QuickBooks:
- Process a credit card payment in QuickBooks Online
- Take and process payments in QuickBooks Online with QuickBooks Payments
If you need anything else, let us know. We're here to help you at any time.