I understand you need to pay your bills on time and you've done everything you could, @alexryan7. I'll share some updates about the reported issue you've mentioned.
The INV-80704 about Bill Pay having white screen when customer clicks Pay Bills Online is still ongoing. Please know that our Engineering Team is working actively to find a fix. They'll take a closer look at this and evaluate what further action can be taken.
In the meantime, we're unable to give a timeframe as to when this will be resolved. Please make sure to keep your lines open so they can reach out to you during business hours via email.
If you still haven't received any updates about it, I recommend contacting them. Provide the investigation number given to you so they can trace what happened to the report. You can find their most updated number through this article: Get help with QuickBooks Online.
See this article to learn how to track bills and record the payments: Enter and manage bills and bill payments in QuickBooks Online.
In the meantime, you can visit our Community Help website that shares helpful articles to read on topics like account management, banking, reports, and more. Just select a subject from the Topics drop-down menu.
I've got you covered if you have other questions aside from paying bills in QuickBooks. Use the Reply option below. I'll be here to answer them.
