Everyone in this discussion has called your payments team, has called your customer service team. Everyone of whom has told us that it is not Quickbooks, to look into all our customers because it is common apparently to have multiple ACH declines. None of your customer service reps tell us anything different. They will tow the line to tell our customers to change their payment method, wait, or both.. If this is happening multiple times to multiple Quickbooks customers, then obviously it is not on our customer side.
Your solution to call the payment team falls on deaf ear, we have all obviously done that without results!
