Hello there, @kesper. Thanks for joining the thread.
I'll be glad to help you with this. In QuickBooks Online, a vendor credit is utilize when recording vendor refunds or vendor returns. You can manually apply for a credit that a vendor has given you in the Online Bill Pay's Credit Applied column. Please follow the steps below:
- Select + New. Under VENDORS, select Pay bills.
- Choose the vendor from the list. Once selected, the vendor's existing credit populates on the Credit Applied column.
- Complete the rest of the fields, then click Save and Close to apply the credit to the vendor open balance.
For more details, you can read this article: Applying vendor credits.
The following article will assist you in managing your expenses and paying bills, checks, and suppliers: Expenses and vendors.
If you have further questions about pay bills and vendor credits in QuickBooks Online, please leave a comment below. We're always here to help you. Keep yourself safe.
