Synergy88
Level 2

Payments

The problem is that this so called "feature" is actually working as intended. The folks at QB decided that when I print my sales receipt that it should also print the credit card receipt at the same time. This matter came after an update so its obvious that its a new feature.

 

This thread was started 2 months ago, a solution has not been given and apparently moderators here consider it to be something broken. I completely reformatted a computer this morning and downloaded the latest version of QB Enterprise 22 v6 and it does the same thing....its not broken, its a design flaw/feature. The problem is that we cannot turn it off and customer support is for lack of a better word, useless to fix it.