I know a better way to record the advance payment, heatherthebookkeeper.
You can create a liability account and record a retainer item. Here's how:
First, create a liability account:
- From the Accounting tab, select Chart of accounts.
- Select New.
- From the Account Type dropdown menu, select Other Current Liabilities.
- From the Detail Type dropdown menu, select Trust Accounts - Liabilities.
- Enter a Name for the account.
- Select an option from the When do you want to start tracking your finances from the is account in QuickBooks? dropdown list.
- Click Save and Close.
Second, add a retainer item. I've added this article for the detailed steps: Record a retainer or deposit.
You can also browse this page on how you can run report for the sales: Run reports in QuickBooks Online.
I'm just around if you need help running reports.
