I appreciate you for doing the alternative steps by my colleagues above, @Knaght.
I can see that the option to give access to employees in customizing invoice templates is a crucial feature for any business. Discovering new ways to adapt to our customer's needs is how QuickBooks gets even better. Your feedback helps our Product Development team determine which feature will be implemented in the next future update. The change is also based on how popular a specific feature request is.
That being said, I suggest submitting a product suggestion directly to our software engineers. We're taking notes of your ideas and insights. For detailed steps, you can follow the steps provided by RoseJillB.
Your relevant feedback goes to our Product Development team to help heighten your experience in QuickBooks Online (QBO). You can track feature requests through the QuickBooks Online Feature Requests website. Additionally, you can keep an eye on our QuickBooks Blog to stay up-to-date with the latest news.
In the meantime, you'll want to consider giving them access to edit the company information in the manage user settings. For more information, please see this article: User roles and access.
Additionally, let me share this relevant resource you can utilize to help setup, manage, or delete user profiles: Add and manage users in QuickBooks Online.
Thank you for your patience while we work on this. Feel at ease to get back to this thread if you have other concerns giving access to employee in customizing invoice template. I'll be more than happy to help. Please take care.
