ChristieAnn
QuickBooks Team

Payments

Welcome back to the thread, lowellh9112. I understand that things have been challenging for you about getting the amount that has been on hold. With this, I'll ensure that this matter is taken care of by the right person so it'll fix as soon as possible.

 

We can see that you're in contact with the Office of the President. Please know that they will be the best team to be in communication with regarding the issue.

 

You can open this article to see further details on why your funds are on hold and delayed: Why are my funds on hold?.

 

Lastly, you might also want to check out this article to see steps on how you can check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

 

Please post a reply below if you have additional questions about your deposit. I'll be more than happy to assist you again, lowellh9112. Have a great day and take care always.