Good Morning Rosa
Thank you for you getting back to me .I have been in touch with Merchant Service Center along with the Support Team a few times. We have uninstalled and reinstalled the program they have looked through all my settings. They did a rebuild and still did not work. I have tech's call me and we have worked on the program and still nothing. The tech said they have to give it to the experts and nothing as of today.
When I open Merchants my screen says "Sorry for the inconvenience, but we're busy righ now with maintenance to this service. If you see this message for more than 24 hours, please contact customer support " . Well it has been more then 24 hours and I have contacted them...
I am doing the same as the others I enter manually into my desktop.
I don't feel we should be the one continuously calling QB back they should be reaching out to us either with we are still working on the problem.
I'm not sure why you would have me looking at -Undertand fees for reunds or voided transactions that is not what we are talking about.
Thanks
