Bryan Taylor
Level 2

Payments

Thanks for the reply, but I'm still unable to get it to work because I can't find some of the things you mentioned.

 

From the first list, I'm able to follow steps 1-3 then in step 4 though you say to select and hold the box with the R symbol, but I am not seeing any such thing.  Am I supposed to open the transaction and seeing this somewhere on that screen, or is it supposed to be visible when viewing the transaction from the register list?

 

In the second list, step 2, the Expense account is all ready set to Accounts Payable.  I'm not sure if this makes a difference in the process.  When I get to step 3 though, it only shows customers in the Customer dropdown and if I try typing in a vendor (the correct one, or any other random one), they are not present in the list.  Unless you meant the Payee dropdown, but if so, that's already selected.