hurtbyintu1
Level 2

Payments

You know I'm not aggressive or anything. . You never think about me either. Give you a chance to find out what's wrong. Each time you are sure that the result of the account has not been returned. Continue to fight for a week. The same answer every time? The most hateful thing is that a customer service on the phone before said it was very good. Tell me not to ask you to go to the bank to get money. Also curse. I don't care to know. I just want to be able to quickly end the days of communicating with you


@AileneA wrote:

 Your sentiment is very much understandable, hurtbyintu1. 

 

I know how important your money is to you, particularly during this pandemic, don't worry, we can work together and find out what's happening. I'll make sure this will be taken care of right away.  

 

In order for us to rectify the misunderstanding and help you with the refund, we'll want to give our Payments support another chance to look into this problem. I'd like to do it here, but I'm unable to access sensitive payment information in a public space.

 

We can use the same phone number, or if you don't have it handy anymore, let's take a look at this article for the contact details: Contact Payments or Point of Sale Support.    

 

I'm all ears if you have concerns about processing refund in QuickBooks. If you do have other questions in managing your sales, income, and other entries, let me know, and I'll help you out.



@AileneA wrote:

 Your sentiment is very much understandable, hurtbyintu1. 

 

I know how important your money is to you, particularly during this pandemic, don't worry, we can work together and find out what's happening. I'll make sure this will be taken care of right away.  

 

In order for us to rectify the misunderstanding and help you with the refund, we'll want to give our Payments support another chance to look into this problem. I'd like to do it here, but I'm unable to access sensitive payment information in a public space.

 

We can use the same phone number, or if you don't have it handy anymore, let's take a look at this article for the contact details: Contact Payments or Point of Sale Support.    

 

I'm all ears if you have concerns about processing refund in QuickBooks. If you do have other questions in managing your sales, income, and other entries, let me know, and I'll help you out.